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Contact Bing Bing Bing AI

How to reach Bing Bing Bing AI for support, refunds, billing and privacy requests.

Last updated: 2026-11-06

We’re happy to help with anything related to Bing Bing Bing AI.

Email Support

Write to support@bingbingbing.app.

What to Include

To help us answer quickly, tell us the email address you use on Bing Bing Bing AI, what you were trying to do, and what happened instead. A screenshot or the time of the problem helps a lot.

Common Requests

  • Video problems: the result looks wrong, failed to generate or won’t download.
  • Refunds: if a finished video has a problem, email support@bingbingbing.app and we refund the credits that video used, in money, back to your original payment method through Stripe; if you used only part of a pack, the credits you haven’t used are refunded in money too.
  • Account and billing: sign-in issues, credits, orders and invoices.
  • Privacy: requests to access or delete your photos, videos or whole account.
  • Rights concerns: if you believe a video made with Bing Bing Bing AI uses your image or content without permission, email us the details and we’ll review it promptly.

Website: https://bingbingbing.app